Kurio. Case Study: Creating a McDonald's in the Currency Exchange Industry

about project

Client: Leading network of exchange offices in Odessa.

Problem: A technological impasse. An outdated legacy solution, chaos in Telegram chats for booking amounts, manual exchange rate management on TV, and cashiers working twice (entering data into two systems simultaneously).

Our Solution: A Unified Digital Ecosystem

We replaced disparate tools with a monolithic system that united everyone: from the cashier to the collector and top management.

Course automation: We developed a TV panel control system. The exchange rate is updated automatically every 30 seconds based on the currency balance in the register. No manual adjustments.

Smart Call Center: We replaced the chaos of Telegram with a CRM with reservations. Cashiers see only their own reservations in the interface, completely eliminating the cognitive load and the risk of forgetting a customer.

Electronic receipt and logistics: Instant receipt generation functionality has been implemented. We've eliminated paperwork and manual entry of cashier data.

Seamless integration: We set up automatic data transfer to external accounting systems (in accordance with regulator requirements), eliminating 100% of double data entry.

The logo consists of four circles arranged in an ascending perspective in letter K manner. The design symbolizes coins, directly reflecting the fintech theme, while the upward progression represents growth and continuous development.

Results in numbers (The Efficiency Metrics)

"We didn't just create software—we set the market standard. Now, 30 seconds to serve a customer is a reality, not a goal!"

Indicator	Before implementation (Chaos mode)	After (Wandry System)	Result
Bandwidth	10–15 people/hour	35–40 people/hour	2.5 times growth
Mechanical work of a cashier	~33% of working time	< 10% of the time	Resource release
Scaling (new point)	Weeks	3 minutes	Instant start
Booking accuracy	High risk of data loss	100% accounting of applications	Zero-error process
Synchronization of courses on TV	Manually at each checkout	Automatic 24/7	Saving hundreds of hours

Why is this a unique solution for the market?

Scalability: The network grew 1.5 times in a short period of time without loss of management quality.

User Experience (for cashiers): We've eliminated the need to monitor dozens of chats. The system automatically highlights the right ones at the right time, reducing staff stress.

Trendsetter status: Thanks to this system, the client has achieved a dominant position in the region, as no one could replicate such speed and accuracy of service.